Lendlease Retirement Living's COVID-19 response
Lendlease Retirement Living’s COVID-19 response
We recognise that these are uncertain times, but believe a proactive, collective and compassionate response is the best way forward. At Lendlease we know that connection is at the heart of community, and it’s essential we come together and look after each other as we begin to move forward.
To ensure the health and safety of residents, a number of measures have been developed in consultation with our resident committees.
Here’s some of the things we’re doing:
Help with essential supplies
We understand that shopping and ordering essential supplies has become very difficult. To support, Lendlease is procuring essential supplies for each village that can be available at no cost to our residents in case of an emergency. This will include items such as toiletries, non-perishable items, essential fridge and freezer food. In addition, through our relationship with Coles and Woolworths, our Village teams are available to assist residents with online ordering.
We have increased cleaning of all village communal areas and surfaces that are frequently touched (e.g. door knobs, handrails, etc.).
We have supplied hand sanitisers around the village and we’re continuing to communicate Australian Government Department of Health information.
Cancelling group gatherings and limiting the number of visitors to the village
We have made the difficult decision to cancel all group gatherings at our retirement villages. We have also reduced attendance of non-essential employees and contractors to the village and have introduced strict visitor screening measures to help reduce the risk of infection.
Additional Preventative Measures
We have applied additional measures such as closing community centres, swimming pools and gyms.
Visitors are also required to undergo a screening process which includes a questionnaire on their health, travel history and potential contact with a person infected with COVID-19
For new customers, all inspections will be by appointment only.
If you would like to visit, please contact our team on 1800 550 550 or [email protected].
Updates and further information on COVID-19
While we try to keep you informed on the latest developments around the national response to COVID-19, it’s important that you also follow the advice of government and health authorities.
There are daily updates on the Australian Government Department of Health website: www.health.gov.au
If you would like more information on COVID-19, please call the Coronavirus Health Information Line on 1800 020 080. The line operates 24 hours a day, seven days a week.